Last updated: June 2026
In accordance with the Information Technology Act, 2000 and rules made thereunder, including the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the contact details of the Grievance Officer for Listen Astro are provided below.
Grievance Cell Details
- Name of Officer: Vasuki
- Designation: Grievance Officer, Listen Astro
- Registered Office: Ramalingam Street, Rasipuram, Namakkal District, Tamilnadu, India
- Email Address: listenastro.workspace@gmail.com
1. Redressal Timeline and SLA
The Grievance Officer will handle all consumer concerns, payments disputes, or policy violations:
- Acknowledgment: Every grievance request received will be acknowledged within 36 hours with a unique reference number.
- Resolution: Valid complaints will be reviewed and resolved within 15 days from the receipt date.
2. How to File a Grievance
Please send a detailed email to our Grievance email address listed above. Ensure you include:
- Your registered user name and registered phone number.
- Date and details of the dispute or transaction reference.
- Clear description of the issue or support ticket history, along with relevant screenshots.