Shipping & Delivery Policy

Last updated: June 2026

Listen Astro offers purely digital consultation services, including real-time text chats, voice calls, video calls with astrologers, and calculations generated by our AI model.

1. Shipping of Physical Goods

We do not ship, deliver, or handle any physical products, goods, gem stones, talismans, printed materials, or physical merchandise of any kind.

2. Electronic Service Delivery

All services are delivered digitally through our secure browser console and mobile-friendly web portals:

  • AI Astrology Chat & Reports: Access is provided instantly upon submitting your birth profile details and initiating a session. Counter balances update immediately on screen.
  • Live Astrologer Chats & Calls: Connection is initiated in real-time as soon as the user confirms the wallet balance allocation and the chosen astrologer accepts the incoming session request.
  • Wallet Refills: Wallet credits are loaded instantly to your user account profile upon successful receipt of the payment confirmation from our gateway processor (Cashfree).

3. Delivery Confirmation

Receipts and transaction references are sent instantly to your registered profile inbox or via SMS/email notifications upon successful payment.

If you experience a delay in wallet credit updates or session connections after a successful payment transaction, please reach our technical support team immediately at listenastro.workspace@gmail.com. We will verify and manually align your credit allocation within 2 hours.